Thank you for choosing Onairdream. Please take a moment to review our refund and cancellation policy for airline ticket purchases:
Cancellation by Customer:
If you choose to cancel your reservation, the refund amount will be determined by the airline’s cancellation policy.
Some tickets may be non-refundable, and cancellation fees may apply. Please check the specific terms provided by the airline during the booking process.
Changes and Modifications:
Changes to travel dates, passenger names, or other details are subject to the policies of the airline. Additional fees may be applicable, and certain tickets may not be amendable.
Cancellation by Airline:
In the event of flight cancellations initiated by the airline, our company will work diligently to assist you in finding alternative solutions or obtaining a refund as per the airline’s policies.
Refund Processing:
Refunds, when applicable, will be processed in accordance with the airline’s timeline. Please note that it may take several business days for the refund to reflect in your account.
No-Show Policy:
If you fail to check in for a flight without prior notice, the airline may classify you as a no-show. No-shows are typically non-refundable, and the seat may be forfeited.
Travel Insurance:
We strongly recommend purchasing travel insurance to safeguard against unexpected events. Travel insurance may cover trip cancellations, medical emergencies, and other unforeseen circumstances.
Customer Support:
For assistance with cancellations, refunds, or changes, please contact our customer support team. We are here to guide you through the process and provide necessary information.
It’s important to note that our company acts as an intermediary, and policies are primarily dictated by the respective airlines. By making a purchase through Onairdream, you agree to comply with the terms and conditions outlined by both our company and the relevant airline.
Disclaimer
We appreciate your interest in our travel services and wish to provide you with important information regarding the sale of airline tickets through our platform. Please carefully read the following disclaimer to ensure a clear understanding of the terms and conditions associated with your purchase.
Third-Party Airlines:
Our travel company acts as an intermediary, facilitating the purchase of airline tickets on behalf of various third-party airlines. We do not operate the flights and, therefore, cannot be held responsible for any changes, delays, or cancellations initiated by the airlines.
Flight Information Accuracy:
While we make every effort to provide accurate and up-to-date flight information, schedules, and prices, there may be instances of discrepancies due to last-minute changes made by the airlines. We recommend verifying all details directly with the airline before your scheduled departure.
Booking Confirmation:
Your booking confirmation is subject to the terms and conditions of the airline. It is essential to review and comply with the specific policies related to baggage allowances, check-in procedures, and any other relevant regulations outlined by the airline.
Cancellation and Refund Policies:
Each airline has its own cancellation and refund policies. It is crucial to familiarize yourself with these policies before making a purchase. Our travel company will do its best to assist you in the event of cancellations or changes, but we cannot guarantee a refund as it depends on the airline’s policies.
By proceeding with the purchase of airline tickets through our platform, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this disclaimer. If you have any questions or concerns, please do not hesitate to contact our customer support team for clarification.